UHLS ILL Checkout Procedure

When your ILL request arrives, it will come with an orange barcode card, in addition to either a blue slip or a gold slip.

Contact your patron and let them know their request is ready for pickup.

When your patron comes to pick up their loan, please use the barcode to check it out to your patron. You will see a pop-up reminder to change the due date to what is listed on the blue or gold slip.

After that, you will see another pop-up saying that the item is checked out to another patron (the “UHLS Holdshelf” account). Click “Yes” to clear that checkout and check the item out to your patron’s account. Make sure to remind your patron to keep the orange barcode with the book.

That’s it for checkout! Your patrons can now log into their account on Encore and see when their ILL is due back, the same as they can with any other loan.

When an item with a blue slip is returned, please put the item, blue slip, and barcode in a black transit bag, marked “UHLS – ILL.”

When an item with a gold slip is returned, please mail the item back to the owning library. The return address can be found with any accompanying paperwork attached to the barcode and gold slip; please contact UHLS if you need assistance finding the address. Please return the orange barcode and gold slip to UHLS.