Services
Training
UHLS Training Center
Trustee Training
Upcoming Workshops

Past Workshops

 

Upcoming Workshops



 


Join Us April 11th


If you thought last year was the Greatest Of All Time (G.O.A.T) Teen Service meetup, I hope you're ready for this year's event--it will knock your socks off!

Last year's meetup received such a positive response we are doubling down. Join your teen-serving library colleagues from five states for a FREE day of energizing ideas, problem hacks, and go-to colleagues!

If your job includes a focus on teens, you’re invited!

We'll meet from 10:00 a.m. - 3:30 p.m. on Thursday, April 11th at East Greenbush Community Library at 10 Community Way in East Greenbush, NY. https://eastgreenbushlibrary.org

To keep it free, please BYOL (Bring Your Own Lunch). We'll provide drinks and dessert!

5 CEU hours


Guest Speaker TBA

More information coming soon.


Click Here for More Information
Click Here to Register

Sponsored by: Mohawk Valley Library System, Southern Adirondack Library System, and Upper Hudson Library System


 



Schenectady County Public Library,
Mohawk Valley, Southern Adirondack +
Upper Hudson Library Systems
Present

Adult Program Swap


Calling all Adult Services/Programming librarians! Share your very best program during the Adult Program Swap.

April's meeting theme will be literary programs. Bring us your best book club, author talk, writing program, literary festival, writing contest, open mic, etc.

Register online: https://tinyurl.com/adultprogramswap

Please fill-out and bring with you the swap form so others can learn from your hard work! Spectators welcome too.

Tues, April 16, 2019 | 9:30-11:30 AM
Town of Ballston Community Library
2 Lawnmar Ln, Burnt Hills, NY

See the flyer here



  So, you wanna be a Passport

Acceptance Facility?

A free UHLS informational workshop



Wednesday, April 17th @ 9:00 - 10:00am
UHLS
Large Meeting Room

Do you want to offer a great service at your library and generate income? Then come to this informational workshop and learn how you can turn your library, (even small libraries with a small staff) into a Passport Acceptance Agency!

You'll leave with a better understanding of:

  • How to become a Passport Acceptance Facility
  • How a library functions as a Passport Acceptance Facility
  • What kind of training/responsibility/time is involved

Presenters:

Kristine Knapp, Customer Service Manager, Buffalo Passport Agency
Natalie Hurteau, Adult and Outreach Services Manager, UHLS

Register Online: https://bit.ly/2TPj0WI

Email Natalie Hurteau for more information:
Natalie.hurteau@uhls.org

See the flyer here



The Customer Experience:

A free UHLS Continuing Education Workshop

Thursday, April 25th @ 9:30 –12:30
Guilderland Public Library
Helderberg Meeting Room

Whether you work with adults, youth or anyone who walks in the door, serving the public requires a high level skillset. Please join us for this helpful workshop!

You’ll leave with a better understanding of how to:

  • Improve your customer service
  • Serve difficult patrons
  • Communicate with fellow staff members

Presenters:
Mary Coon, Head of Branches, Albany Public Library
Rebecca Lubin, Head of Branches, Albany Public Library

Contact Hours: 3

Register Online: https://goo.gl/forms/N0RCKajPpRrbMZ7V2

Email Natalie Hurteau for more information:

Natalie.hurteau@uhls.org

See the flyer here


 

 

 

© Upper Hudson Library System. All rights reserved.