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Planning for Results - Facilitator information The Upper Hudson Library System working with Carol Clingan, Mohawk Valley Library System, Patricia Stocker, Catherine Way, Chautauqua Cattaraugus Library System, Robert Hubsher, Ramapo Catskill Library System, Mickey Cantwell, Suffolk Library System, and Lisa Areford, Division of Library Development received an LSTA grant to give public library system staff the skills needed to facilitate the New Planning for Results model in public libraries in New York State. Sandra Nelson, the nationally respected consultant and author of The New Planning for Results, an ALA publication lead the workshop. The following is a list of highly skilled consultants who will
work with libraries of all sizes to develop a community based library
long-range plan at no charge to the public library. Merribeth Advocate Kathryn S. Ames Kathryn is the director of the Athens Regional Library System in Athens, GA, which serves five rural and suburban counties in Northeast Georgia. She is particularly interested in helping libraries to move away from traditional services and to provide a framework to help them grow and change. Kathryn just completed a Specialist in Library Science degree from the U of SC, with an emphasis on administration and leadership. Kathryn's training experiences include library planning, planning for new facilities, and providing programs for staff during Staff Day events. Lisa G. Areford Mickey is the Statistical Analyst for the Suffolk Coopertive Library System on Long Island. He began his library career 25 years ago surveying library usage at small libraries in Suffolk County. The bulk of his work involves annual report liaison work, mapping patron usage by library district, and tracking “contract” district usage along with helping in the formation of library districts from “unserved” areas. David Clemens David is the Director of the Longwood Public Library in Middle Island, New York. Longwood is a 54 square mile Library District in central Suffolk County with a diverse population of 60,000. He was formerly Head of Reference at Huntington Public Library, then a Co-Central Library in the Suffolk Cooperative Library System. During his 20 year tenure at Longwood David has planned facilities, collections, and programs, intended to make the library a vital part of the 5 communities it serves. David has been personally active in many community groups, and has served on the governing boards of civic, service, and business, as well as historical and genealogical organizations. Recently, he represented the library on a community task force with other civic leaders and elected and appointed officials of the Town of Brookhaven to gather a consensus on community values and visions and utilize the principles of Smart Growth to develop traffic and zoning plans for the community. Carol Clingan Carol is director at Mohawk Valley Library System. She was Deputy Director at Albany Public Library. One of her first experiences at APL was working on developing a strategic plan with Chuck McClure. She was also Director of the Cohoes Public Library. Carol has worked with the New Planning for Results process with her member libraries. Sara Dallas Sara is director of the Southern Adirondack Library System. She is experienced in Planning For Results, Managing For Results, and Staffing For Results. Sara has worked with many libraries, helping them develop long range plans and community planning. Paula Goings Paula received her MLS from Queens College in Flushing, New York. She began her career with Queens Borough Public Library as a Children’s Librarian, and is currently a Principal Branch Library Manager at the Lefferts Branch in Richmond Hill, New York, which serves a very diverse community. She is now a member of the Queens Library Leadership Team, and a trainer for the Management Skills Training Workshops. Ann Harris Ann Harris is Assistant Director and Outreach Consultant for
the Mid-York Anne Hofmann Anne Hoffmann is Chief Librarian, Donnell Library Center, New York Public Library. She has 30 years experience as a public librarian at The New York Public Library working in neighborhood branches serving very small communities to a very large Central Library. She is also currently on the Baruch College faculty, teaching Public Administration. She participated in the creation of NYPL’s current five-year plan. Anne will be guiding NYPL neighborhood branches in the community planning process. Anne is experienced in library reorganization planning, strategic and long range planning, planning for new and renovated facilities, library advocacy, conference and continuing education programming, and use of volunteers in libraries. Her training style is participatory and interactive. Robert Hubsher Robert is the Director of the Ramapo Catskill Library System (RCLS), a cooperative public library system with 47 members. He is a firm believer in the value of strategic planning as a means of allocating resources. He says that institutions that do not know "where they are going" never get there. Robert has been involved in training for over 30 years and has almost as much experience as a planner. His training style is based on the knowledge that every group's needs, experiences, and abilities are different and that most people learn best when they are actively engaged in the learning process. Theresa Jehlik Theresa is the Training and Staff Development Coordinator at the Omaha Public Library. She serves on the library's Administrative Team, which is primarily responsible for planning and setting policies. She also works extensively with front line staff as a trainer. She describes her role as an interpreter/analyst between the front lines and boardroom. Theresa has planned and presented programs on a wide variety of topics including new employee orientation and computer skills for staff and the public. Betty Anne Lawrence Betty has been the Assistant Director for Branch Libraries at the Rochester Public Library for two years. Prior to that she worked at the Denver Public Library. The Rochester branch libraries were recently studied by the Center for Government Research and one of the study recommendations was that each of the branches do an analysis of their own neighborhoods and develop service plans to meet the neighborhood needs. Betty will be responsible for overseeing the branch neighborhood studies and she intends to train the branch librarians to use PFR. Betty is an experienced trainer and has taught at the community college level. Dionne Mack-Harvin Dionne Mack-Harvin is Manager Community Libraries from the Brooklyn
Public Doreen Milcarek Michael J. Miller Michael position is Manager, Reference & Electronic Resources
for the Mimi Morris Mimi is the Assistant Director for Branch and Extension Services at the Dayton Metro Library (OH). She is currently involved in helping the library complete a strategic plan using PFR and is working with her fellow Ohio trainers to bring PFR and MFR to libraries around the state. Mimi believes that training must engage the imagination and enthusiasm
of the audience. She has many years of training and coaching experience
in planning, orientation, customer service, and branch management. Elizabeth Olesh Elizabeth Olesh is the Manager of Outreach Services at Nassau Library System. Elizabeth has fourteen years of library experience – from the ground up, including young adult and adult reference and reader’s advisory services. She also has extensive experience in event planning and working with community groups. Elizabeth has excellent active listening skills and is often described as easy to talk to. She received her M.L.S. from Queens College and her B.A. from Columbia. Mary Passage Mary is the Adult/Outreach Consultant at Southern Tier Library System (STLS) and a member of the STLS planning team. She began her library career as a work-study student at the Donnell Branch of NYPL. Mary worked with member libraries and the system to develop long range plans. She has experience conducting workshops, writing and administering grants, and in developing working partnerships to share resources and information to expand community services to members of outreach populations. Anne Plyler Anne is the video and special projects librarian. She supervises Leslie Riley Leslie received training in and started putting into practice an “outreach planning process” planning model as a children’s librarian and then as a public library director. Upon becoming a consultant with the Ramapo Catskill Library System, Leslie assisted a number of libraries in their planning process and helped them develop long-range plans for NYS minimum standards. Rebekkah Smith Rebekkah Smith is the Coordinator of Member Information for the Mid-Hudson Library System. She works with the 65 public libraries in the 3,000 square mile system providing them with information for and about library development in the areas of planning, fundraising, advocacy, board development, and construction. The libraries in the Mid-Hudson Library System range from small to large, rural to urban and everything in between. Michael Squillante Mike was the Director of the Westhampton Free Library. He has extensive experience in planning for building, renovation, automation, and service programs. Susan Stewart Susan is the Director of the Hall County (GA) Library System. The Hall County Library is initiating a new planning process, which will use PFR. Susan has done some consulting and is currently considering several consulting opportunities and a part-time teaching position in public library training. She intends to use PFR in both situations. Susan is a trained trainer and uses a variety of styles when training. She enjoys team training and welcomes the opportunity to share training with colleagues who can offer other perspectives on experiences. Training topics include technology, output measures, Spanish for paraprofessionals, and equity on the Internet. Patricia Stocker
Library Consulting
Patricia is a library consultant specializing in long range planning, project management and grants review and evaluation. She is experienced in Planning for Results and has work with many libraries helping them develop long range plans.
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© Upper Hudson Library System
Philip Ritter, Executive Director
28 Essex Street
Albany, New York 12206-2027
Phone: 518/437-9880, Fax: 518/437-9884