CUSTOMERS WE SERVE

• Senior citizens • People with disabilities or who are temporarily disabled • Assisted living centers, nursing homes and retirement centers • Jail inmates • People in shelters and transition homes • Members of ethnic minorities • People who are educationally disadvantaged• The unemployed or underemployed • Those who do not have access to a library due to geographical location

For information on Coordinated Outreach Services in New York State, visit http://www.nysl.nysed.gov/libdev/outreach/index.html.

The American Library Association also has a dedicated outreach web site for
its Office for Literacy and Outreach Services.

The Greater Capital Region Human Services Directory, published by the Council of Community Services of New York State, is a searchable database of over 2,000 not-for-profit, public and self-help organizations: http://www.ccsnys.org/hsd/hsdsearchform.asp

Disability Services	Visually Impaired Services	Job Assistance Services
Educationally Disadvantaged	Institutions/Jails	Geographically Isolated
Ethnic/Minority Groups	Services to the Elderly	Outreach Advisory Council
Library Mini-Grants	Talking Books	Large Print Books