Troy Public Library · 100 Second Street · Troy · New York · 12180 · (518) 274-7071

Internet and Computer Workstation Policy

The Internet is a global network of computers, which offers unlimited information of every kind, both educational and recreational. The Troy Public Library seeks to provide access to this vast resource in keeping with its mission of making information available to the community. The Troy Public Library, however, does not monitor the Internet and cannot guarantee the validity or accuracy of information found on the Internet. Library patrons are advised to exercise judgment and discrimination when evaluating the usefulness and reliability of material found on the Internet.

The library computers are intended for research and word-processing purposes. Games and chat rooms are not considered acceptable library computer usage. The library does not provide e-mail for customer use. Due to the location of the computers, privacy of usage is not guaranteed. Users are cautioned against displaying on the screen any material not appropriate in a public environment. (Sexually explicit material is NOT appropriate in the public library.)

Workstation users must have a current valid Troy Public Library or UHLAN card and must present their card at the Information Desk each time they wish to use the computers.

Because of space limitations, no more than two people may be at the computer workstation at one time.

Computer time is available in increments of 30 minutes with a maximum of one hour available per day. Computer time may be reserved in person or by phone up to one week in advance. Patrons may have one outstanding reservation at a time. Walk-in patrons will be accommodated during non-reserved times. No reservations or walk-ins will be accepted for one hour prior to closing of the library. Patrons will forfeit their reserved slot if they are more than 10 minutes late.

No training is provided. Limited assistance is available by the Reference staff. Patrons are expected to know how to use the computer and Windows based programs.

Patrons may use only the software provided on the computer workstations. Users may not bring in software and load it on to the library computer.

Users may not save files to the hard drive. Unauthorized files saved to the hard drive will be deleted. Patrons who wish to save work must supply a formatted 3-1/2 inch diskette. Diskettes will be available for sale at the Information Desk for $1.00.

The printer will be supplied with paper. Users may provide their own paper if they wish. To cover the cost of printer ink cartridges, all print charges are:

Only one print job may be sent to the printer at a time. (No "stacking" print jobs.) The library reserves the right to cancel print jobs if the user runs over their allotted time or does not follow this policy.

The library reserves the right to deny computer privileges to anyone who misuses the computer workstation or does not follow computer policy. Each person is responsible for damages done to computer hardware or software. The library is not responsible for damage or loss of data or consequential damages arising out of the use of the computers, or the library's software.

The Library further reserves the right to ask patrons to relinquish the computer for reference purposes at any time.

Young People's Computer and Internet Access

The Library does not have the resources to regulate your child's use of the Internet. Please be advised that your child may access inappropriate information. Parents and guardians are responsible for monitoring their child's use of the Internet.

Children under 8 years of age must be accompanied by a parent or guardian.

Persons under the age of 18 will be assigned to computers on the first floor only. Anyone under the age of 18 must have a valid library card and a signed permission slip from a parent or guardian in order to use the computers.

Young people who are not signed in to use the computers may not sit or stand in the computer area.

Those who are working on homework or school assignments will be given priority in using the computer workstations.

revised January 2006